Terms and Conditions

Terms and Conditions

Welcome to Kissan Kesar, your trusted online store for authentic Kashmiri products. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. General Information

1.1 Kissan Kesar is a registered business located in Lethpora Pampore, the hub of saffron and genuine Kashmiri products.
1.2 Our team consists of approximately 20 dedicated employees committed to delivering the highest quality products and customer service.

2. Eligibility

2.1 You must be at least 18 years of age to use this website and make purchases.
2.2 By using this website, you confirm that all the information you provide is accurate and complete.

3. Products and Pricing

3.1 We ensure the authenticity and quality of all our products, including premium Kashmiri saffron (Kesar) and other goods.
3.2 Prices are listed in INR and may be subject to change without prior notice.
3.3 Despite our best efforts, occasional errors in pricing or product descriptions may occur. We reserve the right to correct such errors.

4. Order and Payment

4.1 Orders can be placed through our website. Once an order is placed, you will receive a confirmation email.
4.2 Payments can be made using the available payment methods displayed on the checkout page.
4.3 We reserve the right to cancel or refuse orders in cases of suspected fraud, stock unavailability, or incorrect pricing.

5. Shipping and Delivery

5.1 Orders are shipped to the address provided during checkout. Ensure your shipping details are accurate.
5.2 Delivery timelines vary based on location and product availability. Delays caused by unforeseen circumstances are not our responsibility.
5.3 Shipping costs, if applicable, will be communicated at the time of checkout.

6. Returns and Refunds

6.1 If you are not satisfied with your purchase, you may return the product within 7 days of delivery, provided it is unused and in its original packaging.
6.2 Refunds will be processed after inspection of the returned item, excluding shipping costs.
6.3 Certain products, such as saffron, may not be eligible for returns due to hygiene reasons. Please check product-specific policies.

7. Intellectual Property

7.1 All content on this website, including text, images, and logos, is the intellectual property of Kissan Kesar. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

8.1 Kissan Kesar is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
8.2 We do not guarantee uninterrupted or error-free operation of the website.

9. Privacy Policy

9.1 We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details.

10. Governing Law

10.1 These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts located in Jammu and Kashmir.

11. Amendments

11.1 Kissan Kesar reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this website.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • Address: Kissan Kesar, Lethpora Pampore, Jammu and Kashmir, India

  • Phone: [Insert Phone Number]

  • Email: [Insert Email Address]

Thank you for choosing Kissan Kesar. We appreciate your trust in our products and services.